From:  Safwan Rahman <safwan.rahman15@gmail.com>
Date:  06 Feb 2014 04:40:36 Hong Kong Time
Newsgroup:  news.mozilla.org/mozilla.sumo
Subject:  

Re: Providing Support in local language

NNTP-Posting-Host:  63.245.216.66

Yes. It is a problem if there are few contributor in any language. But
we should try to set up one in Bengali and should keep it in trace. If
we notice that we have enough contributor and resources to run a
support forum in native language, then we can lunch a support forum in
that language.
Is it possible?

Regards
Safwan

On 2/5/14, Meghraj Suthar  wrote:
> Hello Everyone,
>
> I had made a thimble on translation of Support Articles in the user
> language, here is https://raj007.makes.org/thimble/sumo-localization ,
> I think it may help to translate the help articles in any languages.
>
>
>
>
> Thanking You
>
> Regards
>
> Meghraj Suthar
>
> Contributor at Mozilla
> Jodhpur(Raj.), India
> 09829410994
> www.rajsuthar.in
>
>
> On 5 February 2014 08:49, Rabbi Hossain  wrote:
>
>> It is a good idea. Thanks Safwan for this great idea. It will be good for
>> people to ask for support on their native language.
>> But it may create problem when a user asks for support in his native
>> language but there is no contributor belong to that language.
>>
>> Thanks & Regards,
>>
>> Rabbi Hossain
>> Freelance Web Designer & Developer
>> http://2hr.me/
>>
>> --- Original Message ---
>>
>> From: "Safwan Rahman" 
>> Sent: February 5, 2014 7:10 AM
>> To: sumo@lists.mozilla.org
>> Subject: Providing Support in local language
>>
>> Hello all,
>> I am a SuMO contributor from Bangladesh. Currently I am localizing KB
>> articles into my local language "Bengali". I was finding a way to
>> provide support to our local people in our language, so that I have
>> chosen that way.
>> But at this time, we can provide support in our languge by only
>> localizing KB article. We cant provide them support in our languge by
>> pointing their problem. Like they cant describe us their problem in
>> Bengali in the forum. Nor they can ask question in local language at
>> SuMO. Currently, for getting support, they need to express their
>> problem in English. But Most of them hesitate or cant express in
>> English. Therefore they don't/
>> can't post their problem in the support forum or cant ask ask
>> question. And so, they are out from
>> the official support from Mozilla.
>> So now, I would like to know if it is possible to open a separate
>> support forum for each language.
>> So the contributors from each local can provide support to their local
>> people in their local language. So the official support of Mozilla
>> will reach to more people and more people will get support from
>> Mozilla.
>>
>> Regards
>> Safwan
>>
>> On 1/31/14, Robert Sayles  wrote:
>> > Hi All,
>> >
>> > Are we still on for tomorrow's meeting 1/31 ?
>> >
>> > Robert T. Sayles
>> > Mozilla Rep | Mozilla 
>> > rtsayles@gmail.com email | https://reps.mozilla.org/u/rtsayles/ website
>> >
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>> > On Wed, Jan 29, 2014 at 2:00 PM, 
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>> >> ----------------------------------------------------------------------
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>> >> Message: 1
>> >> Date: Wed, 29 Jan 2014 11:29:05 -0700
>> >> From: Feer56 
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>> >> Are we just having people introduce themselves in the Buddy forum or
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>> >> about
>> >> 3 unanswered / not welcomed yet. How is this suppose to be working?
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