From:  Rachel McGuigan <rmcguigan@mozilla.com>
Date:  23 May 2014 05:52:28 Hong Kong Time
Newsgroup:  news.mozilla.org/mozilla.sumo
Subject:  

Common Responses :-)

NNTP-Posting-Host:  63.245.216.66

Hi SUMO, 

I wanted to reach out to you all to say thank you for all the help with escalations and answering questions in the support forum. With the launch of version 29.0.1 there were some updates that were needed to Common Responses in the support forums and I would like to reach out to the community. 

I would love to hear about how useful they are or not useful, as well as would love some help updating them. I posted an etherpad with a list of some that need updates: [https://etherpad.mozilla.org/rqkIATtNAM] as well as in a post in the forums: [https://support.mozilla.org/en-US/forums/knowledge-base-articles/710316?last=59708]

If you have any questions or need a revision feel free to email rmcguigan@mozilla.com or irc chat me guigs2 or find me in #sumo.

Best, 
Rachel 

----- Original Message -----
From: sumo-request@lists.mozilla.org
To: sumo@lists.mozilla.org
Sent: Tuesday, May 13, 2014 12:00:08 PM
Subject: Sumo Digest, Vol 5, Issue 9

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Today's Topics:

   1. Re: Promote Mozilla Support (Sujith Reddy)


----------------------------------------------------------------------

Message: 1
Date: Tue, 13 May 2014 19:07:33 +0530
From: Sujith Reddy 
To: Safwan Rahman 
Cc: Madalina Ana ,	Jayakumar Sadhasivam
	,	Rabbi Hossain ,
	"djst@mozilla.com" ,	"sumo@lists.mozilla.org"
	
Subject: Re: Promote Mozilla Support
Message-ID:
	
Content-Type: text/plain; charset=UTF-8

Hi Safwan,

As far as I know, you  can contact a Rep from your place. Bangladesh has a
bunch of awesome Reps :)
https://reps.mozilla.org/people/#/search/bangladesh/

And about the artwork, since Jan is cc'ed, He'll help you with the required
materials.



On 11 May 2014 15:03, Safwan Rahman  wrote:

> Hello Sujith,
> Thanks for your reply. As I am not a Rep, what can I do? Actually, we
> would like to produce it in our local events that participate can get
> Support and also we can promote SUMO to them in order to get more
> contributors. Can you provide me the Artwork?
> We would like to have a banner of SUMO in order to promote SUMO in every
> event. But, we are unable to find any Artwork. Will be glad, if anyone can
> provide any artwork.
>
> Regards
> Safwan
>
>
> On Sun, May 11, 2014 at 1:51 PM, Sujith Reddy wrote:
>
>> If you are a Rep, you are eligible to produce it locally and request
>> budget according to SOPs! Happy promoting SuMo :)
>>
>>
>> On 11 May 2014 12:47, Safwan Rahman  wrote:
>>
>>> Hi Jaykumar,
>>> Thanks for letting me know about SUMO clinic. After searching in
>>> Internet,
>>> I have got this at the Remo page of Mizillawiki.(1) From there, I have
>>> also
>>> get this resources(2). I am hoping that Madalina will let us know more
>>> about this!
>>>
>>> Regards
>>> Safwan
>>>
>>> 1. https://wiki.mozilla.org/ReMo/SIGs/SUMO/Clinic
>>> 2. http://people.mozilla.org/~mverdi/files/firefoxclinic/
>>>
>>>
>>> On Sun, May 11, 2014 at 12:32 PM, Jayakumar Sadhasivam <
>>> iamjayakumars@gmail.com> wrote:
>>>
>>> > Hi Safwan, I agree with you.
>>> > But SUMO booth we call it as "SUMO Clinic", but its not active.
>>> > I think its better to talk with Madalina about this.
>>> >
>>> > -Jay
>>> >
>>> >
>>> >
>>> > --------
>>> > Jayakumar Sadhasivam (iamjayakumars)
>>> > Mozilla Representative India
>>> > iamjayakumars@gmail.com
>>> > www.jayakumars.me
>>> > @iamjayakumars
>>> > fb.com/iamjayakumars
>>> >
>>> >
>>> >
>>> > On Sat, May 10, 2014 at 11:18 AM, Rabbi Hossain  wrote:
>>> >
>>> >> Hello All,
>>> >>
>>> >> I totally agree with Safwan. It is really needed to grow SuMo
>>> community.
>>> >>
>>> >> Thanks
>>> >>
>>> >> Rabbi HossainWebsite: http://www.2hr.me/
>>> >>
>>> >>
>>> >> > Date: Sat, 10 May 2014 01:51:51 +0600
>>> >> > Subject: Promote Mozilla Support
>>> >> > From: safwan.rahman15@gmail.com
>>> >> > To: sumo@lists.mozilla.org; rardila@mozilla.com; mluna@mozilla.com;
>>> >> djst@mozilla.com
>>> >> >
>>> >> > Hello all,
>>> >> > As the user of Firefox is going day by day, we need to provide
>>> support
>>> >> to
>>> >> > more users. In this way, we also need to promote SUMO in order to
>>> >> recruit
>>> >> > new Volunteers. Also, in local community events of Mozilla, there
>>> are a
>>> >> lot
>>> >> > of users having problem with Firefox! So, In order to provide
>>> support to
>>> >> > them and grow community, we must need to promote SUMO at there.
>>> >> >
>>> >> > In my local community, I have proposed to have a SUMO booth at our
>>> >> events
>>> >> > that user can get support from that booth. But fact is, we don't
>>> have
>>> >> > anything to promote SUMO. Like Banners, lanyards, Brochures etc.
>>> >> >
>>> >> > So in order to getting new contributors and providing support to
>>> users,
>>> >> we
>>> >> > need to promote SUMO anyhow. So, we need to have Banner that we can
>>> >> hang on
>>> >> > the booth so users will understand easily that, they can get support
>>> >> from
>>> >> > there. Also, if we have brochures regarding how to get involved and
>>> get
>>> >> > support from Mozilla, that will also be helpful for Users and
>>> >> Contributors!
>>> >> >
>>> >> > Therefore, I would like to have Banner of SUMO or Banner Design so
>>> that
>>> >> we
>>> >> > can print it locally. Also, will be glad if anyone can give any idea
>>> >> > regarding making brochures.
>>> >> >
>>> >> > Regards
>>> >> > Safwan
>>> >> >
>>> >> > *Volunteer of Mozilla Bangladesh.*
>>> >> > _______________________________________________
>>> >> > Sumo mailing list
>>> >> > Sumo@lists.mozilla.org
>>> >> > https://lists.mozilla.org/listinfo/sumo
>>> >>
>>> >> _______________________________________________
>>> >> Sumo mailing list
>>> >> Sumo@lists.mozilla.org
>>> >> https://lists.mozilla.org/listinfo/sumo
>>> >>
>>> >
>>> >
>>> _______________________________________________
>>> Sumo mailing list
>>> Sumo@lists.mozilla.org
>>> https://lists.mozilla.org/listinfo/sumo
>>>
>>
>>
>>
>> --
>> Thanks,
>>
>> Sujith Reddy
>> *Mozilla Reps- India* 
>>  Twitter: @SujithReddyM 
>>
>> Get Involved with Mozilla! Give a hi5 to us!
>> http://www.mozilla.org/en-US/contribute/
>>
>
>


-- 
Thanks,

Sujith Reddy
*Mozilla Reps- India* 
Twitter: @SujithReddyM 

Get Involved with Mozilla! Give a hi5 to us!
http://www.mozilla.org/en-US/contribute/


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