I'm CC-ing dev-tech-network
>From what I can recall, these issues are known, and currently being worked
on. Bug 939318 might be of interest to you.
On 21 February 2014 00:02, Valentin Tsatskin wrote:
> Hello all,
> I’m an intern on the Firefox UX team. I’ve been working on ways we could
> improve the user experience for people who are having network related
> I noticed that internet connectivity issues are not reported to the user
> and instead are given network related issues. For example, you do not have
> an active WiFi connection, try to access a site, and get a DNS error. This
> leads to us mis-diagnosing the problem to the user.
> I’ve done research into the problem, and turns out we do have the
> capabilities to do connectivity detection, however the feature is disabled
> due to the implementation not behaving how we want. In addition, there were
> cases where users would be stuck in “work offline” mode.
> You’ll find a further analysis of the problem here:
> I welcome any and all feedback to the document. I’m particularily looking
> for people experienced in the networking portions of our code base to see
> if there are any holes in the assumptions I’ve made.
> Valentin Tsatskin
> User Experience Connoisseur in Training @ *Mozilla*
> firefox-dev mailing list