From:  Michal Dziewonski <>
Date:  16 Aug 2017 21:45:28 Hong Kong Time

[Response requested] Helping other Firefox users - how do you do it?


Hello :-)

I am writing to you from the SUpport MOzilla community. We are trying to
find answers to a few questions about community support that local
communities provide to users around the world.

If you could answer the questions below, it would be of great help to us.

   1. Where do you usually send people who need help with using Firefox: or
   ? Why?
   2. How many requests for help do you get during the week that a Firefox
   release happens? Do you get a similar number of questions when there is no
   release happening?
   3. Do you know any Mozilla product or community resources you would like
   to share with other communities? Please add them to our list

   4. What is the state of your community? Are you actively looking for new
   members? Do you organize meetings or collaborate online? Do you need help
   to grow and act?
   5. Where can we find you actively posting online? Facebook? Blogger?
   Wordpress? Twitter? Anywhere else?

Thank you in advance for your answers.

If you have any questions about our team or how to get involved, let me

vesper @ SUMO Community; IRC: vesper @ #sumo