From:  Wes KWierso <kwierso@gmail.com>
Date:  26 Mar 2016 01:05:16 Hong Kong Time
Newsgroup:  news.mozilla.org/mozilla.bugmasters
Subject:  

RE: Dealing with old bugs

NNTP-Posting-Host:  63.245.214.181

WORKSFORME or INVALID or INCOMPLETE would all work. FIXED would really only apply if you could find some code change that actually fixed the issue.

Honestly, though, I’d argue that micromanaging the bug graveyard isn’t hugely important. The important part is closing out the old, not relevant bugs so that the still open bugs paint a better picture of the current state of that product.

From: Flore Allemandou
Sent: Friday, March 25, 2016 4:01 AM
To: bugmasters@lists.mozilla.org
Subject: Re: Dealing with old bugs

Hi Wes,

I'm asking myself the same questions as Scott.
When encountering a bug that does not happen anymore in new versions (I saw
one for version 4.0 which works now), what is the correct resolution ?
I would be inclined to update : RESOLVED -> FIXED
Because, it was a real bug when it was filed so WORKSFORME does not really
seem relevant.

I'm "training" on old bugs that look easy. and I was wondering on best
practices: closing as many old bugs as we can or let them die buried under
piles of new bugs ? I don't want to be a pain and flooding people with
bugmails on very old forgotten bugs.

Thanks for helping bugpadawans!

2016-03-25 8:31 GMT+01:00 Wes KWierso :

> In this particular case, I’d ask in the bug if the situation is still
> reproducible with modern versions of Firefox. If you don’t get an answer in
> a few days, close it with a comment asking the reporter to reopen or file a
> new bug if they’re still having the problem. (You could likely get away
> with just closing the bug and leaving the comment to reopen/refile, but
> it’s nice to give a chance for them to speak up first.)
> Wes
> From: Scott Macpherson
> Sent: Thursday, March 24, 2016 11:39 PM
> To: bugmasters@lists.mozilla.org
> Subject: Dealing with old bugs
>
> Hi all. What's the best way for a Bugzilla newbie to help deal with old
> bugs which are suspected to be invalid or dead? For example, 984152
> hasn't been touched for two years, and doesn't have a huge amount of
> details to help with confirmation. It reads like a feature request
> rather than a bug as well.
>
> https://bugzilla.mozilla.org/show_bug.cgi?id=984152
>
> Cheers,
> Scott.
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>



--
Flore
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