From:  Flore Allemandou <flore@mozfr.org>
Date:  25 Mar 2016 19:01:09 Hong Kong Time
Newsgroup:  news.mozilla.org/mozilla.bugmasters
Subject:  

Re: Dealing with old bugs

NNTP-Posting-Host:  63.245.214.181

Hi Wes,

I'm asking myself the same questions as Scott.
When encountering a bug that does not happen anymore in new versions (I saw
one for version 4.0 which works now), what is the correct resolution ?
I would be inclined to update : RESOLVED -> FIXED
Because, it was a real bug when it was filed so WORKSFORME does not really
seem relevant.

I'm "training" on old bugs that look easy. and I was wondering on best
practices: closing as many old bugs as we can or let them die buried under
piles of new bugs ? I don't want to be a pain and flooding people with
bugmails on very old forgotten bugs.

Thanks for helping bugpadawans!

2016-03-25 8:31 GMT+01:00 Wes KWierso :

> In this particular case, I’d ask in the bug if the situation is still
> reproducible with modern versions of Firefox. If you don’t get an answer in
> a few days, close it with a comment asking the reporter to reopen or file a
> new bug if they’re still having the problem. (You could likely get away
> with just closing the bug and leaving the comment to reopen/refile, but
> it’s nice to give a chance for them to speak up first.)
> Wes
> From: Scott Macpherson
> Sent: Thursday, March 24, 2016 11:39 PM
> To: bugmasters@lists.mozilla.org
> Subject: Dealing with old bugs
>
> Hi all. What's the best way for a Bugzilla newbie to help deal with old
> bugs which are suspected to be invalid or dead? For example, 984152
> hasn't been touched for two years, and doesn't have a huge amount of
> details to help with confirmation. It reads like a feature request
> rather than a bug as well.
>
> https://bugzilla.mozilla.org/show_bug.cgi?id=984152
>
> Cheers,
> Scott.
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-- 
Flore